Your system's manual, without the hunt.
Panels outlive their paperwork. These are the user guides for the systems we install and for the ones we most often find on Ottawa walls — the arming codes, the trouble beeps, adding a user, what the lights mean. Installer programming is deliberately not here: that is our job, and a mis-programmed panel is one that does not call anyone. A PDF tag opens straight away; a By email tag means that one is not online yet, and we will send it over in a couple of minutes — customer or not.
First Alert guides and spec sheets — open now 20
- PDFTotal Connect 2.0 app — Guide
- PDFVX Series video storage plans
- PDFVX Series cameras and doorbell — Overview
- PDFVX1 Video Doorbell — Specifications
- PDFVX3 Outdoor Camera — Specifications
- PDFVX5 Indoor Camera — Specifications
- PDFCX Series cameras — Home
- PDFCX Series cameras — Business
- PDFProSeries 7-inch all-in-one panel — Specifications
- PDFProSeries — At a glance
- PDFProSeries for the home — Overview
- PDFProSeries for business — Overview
- PDFProSeries SiX sensors — Specifications
- PDFLTEM-P communicator — Specifications
- PDFPRODCM dialer capture module — Specifications
- PDFVISTA H3 panel — Specifications
- PDFVISTA H3 system — At a glance
- PDFVISTA H3 wireless keypads — Specifications
- PDFBRK SC5 smart smoke and CO alarm — Overview
- PDFResidential security — Brochure
Alarm.com — what we install 4
Alarm.com cameras and devices 5
DSC 17
- By emailDSC PC 1000 — Control Panel Manual
- By emailDSC PC 1550-1500 — User Guide
- By emailDSC PC 1555 — Control Panel Manual
- By emailDSC PC 1616 / PC1832 / PC1864 — Control Panel Manual
- By emailDSC PC 2000 — Control Panel Manual
- By emailDSC PC 2500 — Control Panel Manual
- By emailDSC PC 2525 — Control Panel Manual
- By emailDSC PC 2550 — Control Panel Manual
- By emailDSC PC 3000 — Control Panel Manual
- By emailDSC PC 4010 — Control Panel Manual
- By emailDSC PC 4020 — Control Panel Manual
- By emailDSC PC 5010 — Control Panel Manual
- By emailDSC PC 5015 — Control Panel Manual
- By emailDSC PC 5020 — Control Panel Manual
- By emailDSC PC 9010 Envoy — Control Panel Manual
- By emailDSC PC 9047 — Control Panel Manual
- By emailDSC PC 9155 ALEXOR — Control Panel Manual
FBI 3
First Alert 9
GE / ITI / Interlogix 9
Honeywell / Ademco 13
- By emailAdemco 4110DL XM
- By emailAdemco 4110XMP
- By emailAdemco Lynx 5210
- By emailAdemco Lynx Plus L3000
- By emailAdemco Lynx-R
- By emailAdemco Vista 10
- By emailAdemco Vista 10P
- By emailAdemco Vista 10se
- By emailAdemco Vista 15P / 20P — User Guide
- By emailAdemco Vista 20
- By emailAdemco Vista 20se1
- By emailAdemco Vista 40
- By emailAdemco Vista 50P
Napco 9
- By emailNapco Gemini P400
- By emailNapco Gemini P800
- By emailNapco Gemini P1632
- By emailNapco Gemini P816/P3200/P9600 — Fixed LCD Keypad
- By emailNapco Gemini P816/P3200/P9600 — Full LCD Keypad
- By emailNapco Gemini P816/P3200/P9600 — LED Keypad
- By emailNapco Magnum Alert 1000E / 1008E
- By emailNapco Magnum Alert 1008LKDL / 1010LKDL
- By emailNapco Magnum Alert 1016E
Paradox 7
No match for that one. Send us a photo of the keypad and we will tell you what it is — and email you the manual.
Send us a photo of the keypad and we will identify it and send the right manual, whether or not you are our customer. We have been opening these panels in Ottawa since 1999 and there are not many we have not seen.
Manuals are published by their manufacturers — Johnson Controls / DSC / Qolsys, Resideo / Honeywell, Alarm.com, Napco, Paradox, Interlogix, Alula and First Alert — and are here for the convenience of the people who own these systems. All trademarks belong to their owners.
Manual not enough? If the panel is old, an Alarm.com takeover usually keeps every sensor on the wall, or see what monitoring costs.