● 24/7 Live Emergency Response — professional 24/7 monitoring by Lanvac Main: 613-233-1115  ·  After hours: 613-738-8779
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Moving house — or thinking of leaving?

Either way, tell us here and we will take it from there. Moving is expensive enough, so we try to make this part cost you less, not more.

Moving? Take us with you.

The system comes with you. Your new place starts on our first-year rate again, with account set-up and programming free — no contract.

Leaving the system behind?

The system stays with the house. The new owner can pick up monitoring with nothing to buy, on our first-year rate, with free account set-up — no contract. We can email you a short note to pass on to them.

What is happening?

We phone you either way. We will call you to confirm the cancellation date for this address. Sending this form does not stop your monitoring or your payments on its own — nothing changes until we have spoken to you and agreed the date.

Your move

At your new home *

The equipment here *

It is yours. Most people leave it for the next owner — the panel and sensors are usually fixed to the house.

Only if they have said it is fine for us to contact them. Otherwise the forwarded note is enough.

Before you go

Did we do something wrong, or is there something we could do better? Tell us straight — a lot of cancellations turn out to be a price, a problem or a misunderstanding we could have fixed.

That date is what we ring to confirm. Put down what you would like and we will tell you what it means for the 30 days’ notice when we speak.

    We confirm every move and every cancellation on the phone, with a person, and we agree the date with you then. If you have not heard from us within two business days, please call 613-233-1115 — until we have confirmed, it is not done yet.

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