My hours have changed

These are separate services, and this form does not add one. Open/close supervision and fail-to-open are billed per account and each does a different thing — if you tick one you do not have, we will come back with the price rather than switch it on.

Just want a message when it is armed or disarmed? That is not either of these and there is nothing to fill in here. Your app sends it every time the system is armed or disarmed, whatever the hour — no schedule, no station involvement, no extra charge. This page is only for the services where a person at the station picks up the phone.

Leave a day blank if it has not changed, or tick closed for the days you are shut. On fail-to-open, the station phones roughly fifteen minutes after the opening time you give here if nobody has opened. On open/close supervision, they phone when someone disarms before the window opens, or the site is still unarmed after it should have closed.